Terms & Conditions

When you subscribe to a plan at Quosera.com, you accept all of the Terms and Conditions expressly set out below and those incorporated by reference. As part of accepting the Terms and Conditions you are also accepting the Privacy Statement. The Privacy Statement reflects our efforts to protect your contact information. We strongly recommend that, as you read this Terms and Conditions, you also access and read the linked information, as they contain further terms and conditions that apply to you as a Quosera user.

By visiting or using services of the site, you expressly agree to be bound by these Terms and to adhere to such Terms and Conditions and all applicable laws and regulations governing this website.

If you break these Terms and Conditions, Quosera reserves the right to prevent your future use of this website, cancel your subscription plan, and/or take appropriate legal action and remedies available against you.

However, we may amend these Terms and Conditions at any time that will apply to future visitors or those subscribing to plans. We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. The revised version of this Agreement is automatically effective immediately for new visitors or those making orders. Your continued use of the services provided by the site will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, simply discontinue using the services of the Site. A “user” is defined as any person accessing any page on our site and affiliate sites either as a member or non-member, and applies to anyone subscriving or not subscribing to Quosera plans.

User’s Eligibility

First and the foremost important thing to subscribing a plan, is you agree to accept all the terms and conditions of Quosera. You may only use the services we provide if you can legally enter into and form binding contracts. If you do not qualify, please do not use the services Things we restrict to Users

  • Illegal Activity: You cannot,
    • Register under any false details as regards your registration information or register/use any invalid or unauthorized credit card; Post false, inaccurate, misleading, defamatory, or libelous content (including personal information).
    • You may not display or print the Web Site and in no event may you broadcast, circulate, distribute, download, perform, publish, rent, reproduce, sell, store, transmit or create decorative works from the Web Site.
    • Other Restricted Contents

Without limiting the foregoing, you agree not to transmit, distribute, post, communicate or store information or other material on, to or through the Web Site that:

  • Is patently offensive to the online community, such as User Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; could be harmful to minors;
  • That harasses or advocates harassment of another person;
  • Involves the transmission of "junk mail", "chain letters", or unsolicited mass mailing or "spamming";
  • Promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;
  • Is copyrighted, unless you are the copyright owner;

Violation of Terms and Conditions

Violations of these Terms and Conditions, including Unauthorized Use of the Site, may be investigated and appropriate legal action may be taken, including without limitation civil, criminal and injunctive redress.

Without limiting our other remedies, we may limit your activity on the Site, immediately issue a warning, suspend or terminate your user registration and refuse to provide our services to you and take technical and legal steps to keep users off the Site without notice to you if Quosera believes that

  • you breach this agreement or any document it incorporates by reference;
  • you are unwilling to cooperate with our investigation of a complaint or reported violation;
  • we are unable to verify or authenticate any information you provide;
  • we believe your conduct may cause legal liability for you, for other members, or for Quosera.

We also reserve the right to cancel subscriptions. Refund for the current month's cycle may be considered in that case. You agree that monetary damages may not provide a sufficient remedy to Quosera for violations of these Terms and you consent to injunctive or other equitable relief for such violations.

Fees

You encounter no fees in being a "user" of this site. You are only liable to pay when you have chosen a plan and placed an order. If payment is not made, we reserve the right to cancel the order/subscription without letting you know. If payment is made, we will happily begin setting up your account. The setup timelines indicated on the site are intended to help Quosera and the users expect when the account will be ready for use. No claim in any form, monetary or non-monetary, can be made against Quosera (including its parent, subsidiaries, affiliates, officers, owners, directors, attorneys, agents and employees) if the setup deadline date is not reached in time.

We reserve the right to change the fee/price or support period duration, or both, of any/all plans without any intimation to our existing clients. No claim in any form, monetary or non-monetary, can be made against Quosera (including its parent, subsidiaries, affiliates, officers, owners, directors, attorneys, agents and employees) in such a case.

Account Setup Time

By placing an order on our site you agree that the account setup time specified on our site is an expected time only. Although experience suggests the specified setup time is very accurate, it is not, however, guaranteed that the account setup time will always be met. It can take up to 3 working days to get the account setup working. You are fully aware of the setup time terms set out here and therefore no chargeback claims can be awarded in any circumstances until the 3 working day period has fully elapsed.

Customer Care Rights

We aim to reply to all emails within 24 business hours. However, you are fully aware that by placing an order on our site does not guarantee that any of your emails will be answered within 24 business hours. Your order guarantees you the right to receive any email reply within 72 business hours. You are fully aware of your customer care rights set out here and therefore no chargeback claims can be awarded in the event of an unanswered email in any circumstances until the 72 hour period has fully elapsed.

Refund Policy

Since we are offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. We strongly recommend you to try out the demo before your purchase.

No Warranty

Quosera and all its associates do not guarantee continuous, uninterrupted or secure access to our services, and operation of the site may be interfered with by numerous factors outside of our control. Quosera makes no warranty with respect to its software, the services it provides, linked content and we expressly disclaim all such warranties. We cannot ensure that files you download from the site will be free of viruses or contamination or destructive features. Quosera provides the site and services on an "as is" basis and "as available" basis without any warranties of any kind and to the extent permissible by law. We exclude all implied warranties, including also any implied warranties of merchantability and fitness for a particular purpose, conditions or other terms, whether implied by statute or otherwise, including without limitation any terms as to skill and care or timeliness of performance. Some jurisdictions do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

In case the service is discontinued due to any unforeseen reason, we would provide you with your site's data (i.e. users, questions, answers and topics) in a standard format like CSV or XML. We may also consider to release open source code of the application depending on your account history and various factors, for a fee.

Limitation of Liability

Quosera (including its parent, subsidiaries, affiliates, officers, owners, directors, attorneys, agents and employees) will not be held liable for any claim made against it expressed in any form or way (this includes but is not limited to claims on grounds of any economic losses, any loss of goodwill or reputation, or any special, indirect, consequential, incidental, exemplary damages. We (including our parent, subsidiaries, affiliates, officers, owners, directors, agents and employees) also have no liability of any sort (including liability for negligence) for the wrongful acts of its users – in accordance with the terms and conditions and for the acts or omissions of other providers of telecommunications services or for faults in or failures of their networks and equipment.

In the event that you have any right, claim or action against any other user arising from that user's use of the Site, you agree to pursue such right, claim or action independently of and without recourse to us, and you release Quosera (including its parent, subsidiaries, affiliates, officers, owners, directors, agents and employees) from all claims, liability, damages, losses, costs and expenses, including legal fees, known and unknown, arising from or in any way connected with such right, claim or action.

Licence

To enable Quosera to use your information, you grant us a non-exclusive, world-wide, perpetual, irrevocable, royalty-free, sub licensable (through multiple tiers) licence to exercise the copyright, trade mark, publicity, and database rights you have in your information, in any media now known or not currently known. You also waive all moral rights you have in your information to the fullest extent permitted by law. We will provide you with the opportunity to receive any promotional mails and unsubscribe thereafter at anytime suitable to you.

Access and Interference

You agree that you will not use any robot, spider or other automatic device, process or means to access the Site. Nor shall you use any manual process to monitor or copy our web pages or the content contained thereon or for any other unauthorized purpose without our prior expressed written permission. You agree that you will not use any device, software or routine that interferes with the proper working of the Site nor shall you attempt to interfere with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. You agree that you will not copy, reproduce, alter, modify, create derivative works, or publicly display any content in any way, form, detail or design from the Site without the prior expressed written permission of Quosera and the third party, as applicable. We reserve the right to take legal action if this is found to be the case.

Indemnity

You agree to indemnify and hold Quosera (and its parent, subsidiaries, affiliates, officers, owners, directors, attorneys, agents and employees), harmless against any loss, claim or demand, liability, costs and expenses (including reasonable attorneys' fees), made by any user or third party due to or arising out of your actions or omissions on this site or your violation of any law or the rights of a third party. You and Quosera are independent contractors, and no agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.

Notices

Except as explicitly stated otherwise, all notices shall be sent to the email addresses you provide to Quosera during the registration process. Notice shall be deemed given 24 hours after email is sent, unless we are notified that the email address is invalid.

Dispute Resolution

Disputes between you and Quosera regarding our services may be reported to support@quosera.com. Our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. We strongly encourage you to first contact us directly to seek a resolution, before resorting to other alternatives.

We encourage you to report all disputes between users to your local law enforcement body.

Copyright Policy

You acknowledge and agree that our patents, trademarks, trade names, service marks, copyrights and other intellectual property is and shall remain our sole property, and nothing in this agreement shall confer in you any right of ownership or license rights in our Intellectual Property. The software and the Site, including without limitation all text, graphics, logos, buttons, icons, images, audio clips, and computer programs, are the property of Quosera or its suppliers, and are protected by U.S. and international copyright, trademark and other laws. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the site is strictly prohibited. We reserve the right, and will certainly, take legal action if this is found to be the case. We may, also in our sole discretion, decide to terminate a user's rights to use or access to the site prior to that time if we believe that an alleged infringement has occurred.

General

If any provision of this User Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforceable. You agree that Quosera may automatically assign this User Agreement and all incorporated agreements in our sole discretion, to a third party in the event of a merger or acquisition or any other event. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches.

This User Agreement sets forth the entire understanding and agreement between us with respect to its subject matter. No oral explanation or oral information given by any party shall alter the interpretation of this User Agreement.